Contact AutoPayPlus

Contact Us

Phone and FAX
P: (800) 894-5000 
F: (800) 409-4799

Mailing Address
800 N. Magnolia Ave.
Orlando, FL 32803

Have a Question?

For general inquiries use the form below.

If you are enrolled in AutoPayPlus and need help, please log in and create a help ticket. You may also self-service the following items from your website account:

  • Update your personal information: phone, address, email
  • Upload your lender statement / add your lender account number
  • View your transaction history
  • Check your future debit/payment schedule

Account service requests can be made from the Help tab in your website account. Contacting us from the Help form creates a traceable case for our Customer Care team in a secure, password protected environment. If you are logging in for the first time, you will need your Security ID, which can be found on your welcome letter.

Are you interested in more information about AutoPayPlus or contacting us about a new account?

You can reach us by phone at the above numbers if you need help right away or fill out the form to the right and a team member will respond to you as soon as possible.

Do you need to send us your loan/lender statement?

For your convenience and security, you can upload your lender statement from your website account. Alternatively, you can email your statement to , FAX or mail your statement to us.

Are you a Dealer?

Reach our Dealer Services team by calling (866) 600-2400
Monday – Friday, 9:00 am to 6:00 pm Eastern Time
Email us at:

Need immediate assistance? Submit a Ticket through your online account.

* Mandatory fields are noted.